Job Posting: Maintenance Manager
Company: Spartan Pool and Patio
Location: 1400 24th Ave SW Norman, OK
Position: Salary
Overview:
We are seeking an experienced and dynamic Maintenance Manager to lead a team of 20+ technicians in delivering exceptional pool maintenance. The ideal candidate will combine strong technical expertise in pool maintenance with outstanding leadership skills to foster a high-performing, customer-focused team. This role is crucial to maintaining operational excellence, ensuring customer satisfaction, and contributing to the department’s financial goals.
Key Responsibilities:
Leadership & Team Development: Mentor and develop a cohesive team by embodying the values of being humble, hungry, and emotionally intelligent. Foster an empowering and inclusive environment.
Customer Service: Champion customer-centric service, ensuring technicians provide premium service, resolving issues promptly, and building long-term customer relationships.
Technical: Oversee all aspects of pool maintenance, including chemical balancing, filtration, and troubleshooting.
Collaboration: Working closely with peers to optimize scheduling, resource allocation, and service delivery.
Operational Efficiency: Lead morning meetings, analyze chemical usage, and ensure safety and efficiency in pool maintenance.
Problem Solving: Proactively identify and resolve issues, using customer feedback to continuously improve service.
Communication: Maintain clear communication with the team and customers, facilitating regular meetings to address challenges and progress.
Why This Role Matters:
As Maintenance Manager, you will play a critical role in guiding the department's revenue targets while ensuring exceptional customer experiences. You will build a motivated team, enhance productivity, and lead the department to success.
Requirements:
Strong servant leadership skills
Adaptivity and Problem-Solving skills
Attention to detail
Customer-focused mindset