Pool Repair Technician
Job Description:
Repair Technicians serve as customer-facing on-site service experts focused on troubleshooting pool equipment malfunctions and repairing or replacing damaged equipment as needed.
Key responsibilities:
· Assessing and repairing pool equipment such as pumps, filters, heaters, and control systems, as well as plumbing and electrical repairs
· Quoting costs to customers for necessary repair or replacement of pool equipment
· Utilizing hand and power tools effectively and safely
· Communicating with customers through phone, text, and email to ensure excellent service
· Collaborating with various departments to maintain a strong team dynamic while working independently in the field
· Driving to and from pool sites
Qualifications:
· Physical ability to lift 100 pounds.
· A valid driver’s license: to drive to customer locations and operate warehouse machinery as needed.
· Must be at least 18 years of age with authorization to work in the U.S.
· A strong work ethic and a desire to excel.
· The ability to learn and communicate effectively about our products, services, and core values.
· Excellent organizational and communication skills to interact professionally with customers, ensuring their expectations are met or exceeded.
We value attitude and work ethic above all else. While experience is a plus, we are willing to train individuals who are willing to learn.
Work environment:
· This position works outside in the elements primarily.
· Repair Technicians must be prepared to work in multiple weather conditions, including extreme heat, freezing temperatures, etc.
Pay:
· Hourly; based on experience
· Transition to commission-based after the initial probationary period.
Schedule:
· Full-time; Monday – Friday
· Occasional weekends; limited to emergencies only
Benefits
• Health insurance; subsidized by employer
• Paid holidays
• Paid time off
• Potential use of a company vehicle after an initial probationary period
• 401(k) opportunity; employee funded
• Training and career growth opportunities
Reports to:
Director of Service
Department:
Service
Last updated:
January 29, 2025